Integrity and Service the most fundamental aspects of AIREX Inc.

AIREX Inc. is a Canadian-owned and operated distributor of heating, ventilation and air conditioning products. Since November 1982, the company has provided quality equipment to mechanical and sheet metal contractors in its resident Southern Ontario. 

Over 23 years, Enzo and Mary Iantorno incorporated Home Heating and Ventilation Supplies Ltd.

“I had worked for another HVAC supplier for 11 years, where I gained product knowledge and experience,” Enzo Iantorno said. “At the time, Mary was working for one of the chartered banks. Our company was started in the middle of the recession, but we both worked long and hard to develop good customer service. We strongly believe that integrity and service are the most fundamental aspects of our company. The majority of our top customers have been with use from the beginning. Many people think loyalty does not exist. For us, it has been the exact opposite.” 

At its outset, AIREX Inc. was a wholesale distributor, catering to the heating, ventilation and air conditioning needs of the residential market under the Home Heating and Ventilation Supplies Ltd. banner. During the course of its second year however, the company began providing more commercial products to its customers. 

“Our customers wanted to deal with us for all of their HVAC requirements, and we tried to accommodate them,” Iantorno said. “We acquired several major product lines in order to do so. In 1983, we picked up the CARNES line and were able to supply larger products because of it.” 

Their success moved the company from an initial 1800 sq. foot building to a 7000 sq. foot facility, both located in North York, Ont. Its present location, a 40,000 sq. foot facility in Brampton, Ont., has been the company’s central location since 1990. As the company made the move to focus on supplying more commercial products, a necessary name change occurred and “AIREX” was incorporated. 

Iantorno attributes the growth of AIREX Inc. to several key factors, including:

• Exceptional customer service;
• Excellent quality products;
• Outstanding product availability;
• The development of long-term relationships with customers and suppliers.
  

“We carry some of the best products in the industry,” Iantorno said. “When you provide the best product, the best price and the best delivery, then you will remain competitive in a very competitive industry.” 

AIREX now carries an extensive range of products such as spun aluminum fans; intake and exhaust fans; commercial steam humidifiers; air diffusers, grills and registers; variable air volume terminals; air handling units and fan coils; heat recovery and ventilation units; gas detection systems; air doors and curtains; make-up air units; under floor swirl diffusers; thermally-powered diffusers; explosion-proof unit and duct heaters; thermally-insulated dampers; and, dryer-booster and washroom fans for high-rise condominiums. 

AIREX Inc. is also the exclusive distributor for several major product lines, allowing the company to offer complete systems of the highest quality available. These include names such as Carnes, Powered Aire, Vulcain, Indeeco, Tamco, Trox, Seiho and Zonex. 

AIREX Inc. provides several specialized services for its customers. These include everything from product and equipment take-offs on mechanical plans, to delivery directly to a customer’s shop or job site. The latter is made possible on time and on budget thanks to the AIREX in-house truck fleet. 

“AIREX wants to supply everything that the customer needs to get the job done, from ventilation right down to duct tape,” Iantorno said. “We are a one-stop shop for HVAC.” 

With customer service and integrity as the first priority, Iantorno said that “Our customers’ requirements help us to determine which product lines to bring on board.” 

“One of the biggest challenges in ensuring that consulting mechanical engineers specify and accept our products,” he said. “Many of our lines were basically unknown when we first acquired them. It’s innovative ideas, such as having professional engineers on staff to deal specifically with engineering firms, which makes this possible.” 

AIREX pleases its customers by going that extra mile. The company is complete with a commercial sales department, a wholesale division (including delivery services) and an in-house engineering division. 

“Our entire staff consists of dedicated, knowledgeable, long-time employees who are very service-oriented,” Iantorno said. “It may be easy to acquire new customers, but keeping customers is the challenge – one that we intend to live up to and exceed.” 

The AIREX Mission Statement is proudly displayed throughout its offices and corporate literature: 

“To supply high-quality, innovative products to the HVAC industry. We will achieve this by cultivating long-lasting business relationships and by promoting ethical behaviour toward everyone – our staff, our vendors, our customers, our community and our environment.” 

AIREX Inc. continues to embrace this attitude in full. 

For more information, contact AIREX Inc. at (905) 790-8667, Fax: (905) 790-1133
or e-mail: .